1 reviews | Active since Jan 2018
DEFAMATION OF CHARACTER
I went to wimpy Greenstone on a sunday morning(14/01/2018),I stutter naturally, the lady who served me,EUGINIA,part of management too was imitating after me. It seemed or it is unprofessional of one to treat a paying customer like that. My character was defamed as she did this in front of her colleagues to make fun of me. I PRESUME THIS IS HOW TREATMENT IS SERVED AT GREENSTONE WIMPY SINCE I GOT FIRST HAND EXPERIENCE .
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. We do not condone any demeaning or defamatory behaviour towards our customers.
Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. We do not condone any demeaning or defamatory behaviour towards our customers.
Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***