1 reviews | Active since Jun 2017
<p>Good day, </p> <p> </p> <p>It is with great disgust that I'm writing this review. My family and I have been loyal customers of Wimpy and this morning on Fathers Day we decided to have breakfast at our favourite fast food outlet. The customer service we experienced at Kingfisher Wimpy in Boksburg is intolerable. As we waited 20mintues after being seated to get our refreshments while customers who walked in after us got served immediately with their drinks. As a paying customer I do not see how my money would have any less value compared to the rest. If this is the service I receive from a customer point of view what service are they expecting when they walk into a bank where I am working ? It is my perogative right to be served equally as the rest of the customers. Unfortunately I had to walk out with my hungry fiancee and son. </p>
Thank you very much for taking the time to report your experience with our Kingfisher branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Thank you very much for taking the time to report your experience with our Kingfisher branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
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