aR
ashin R
1 reviews | Active since May 2011
22 Aug 2015, 16:13
customer service
I went to wimpy at ort today at about 15h45. I was told i could choose where i wish to be seated. I chose a seat inside and sat down. Even before i could be served by a waiter i was approached by another employmee and told that i must move to another table. I asked why should i move as i was told i can sit where i want. She simply n rudely rep**** its a 6 seater and i cant sit there. Its not like the establishment was so busy and i was being selfish to take up a 6 seater for myself.<br> i simply left wimpy and will be sure never to frequent wimpy again and have already told all my friends and family about wimpy ORTambo.<br>
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Wimpy's replyOfficial
24 Aug 2015, 08:44Hello ash11,
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply24 Aug 2015, 08:44
Official
Hello ash11,
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,