TS
Tiana S
1 reviews | Active since Mar 2012
31 Mar 2017, 09:15
Completely unacceptable
<p>I ordered 3 breakfasts and 2 coffees this morning from wimpy ( 14the Ave Constantia) for managers at my company. When the order arrived half the coffee was messed out and all over the cups the food was all mashed up in the boxes and could not even be presented. This is utterly disgraceful and a R150 wasted! All confidence lost!</p> <p> </p>
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Wimpy's replyOfficial
31 Mar 2017, 17:41Thank you very much for taking the time to report your experience with our Roodepoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Wimpy's reply31 Mar 2017, 17:41
Official
Thank you very much for taking the time to report your experience with our Roodepoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,