Complaining
<p><br />Im not happy with the service that I was given at wimpy mooirivermall potchefstroom Palesa has no sense of urgency whatsoever,we had to listen to her talk about her personal life and what happened to her last night,her service was the worst and I came to realise its not the first time she's giving me this kind of service she's making my wimpy experience the worst I dont think I will go back to wimpy.this lady ruined our easter she is in the front as a cashier that's the face of the company and she's giving us the wrong image.</p>
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Wimpy's replyOfficial
18 Apr 2017, 15:41Thank you very much for taking the time to report your experience with our Mooi River Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,
Wimpy's reply18 Apr 2017, 15:41
Official
Thank you very much for taking the time to report your experience with our Mooi River Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,