Cold Food

My husband and I went to eat at Wimpy Tambotie Mall on Workers Day and the food was cold, there were flies around us and the waitress never came to ask how our meal was or if we wanted anything else. We did complain by the Manager and all he said was "I'm sorry I wil sort it nou." I feel this is unexeptable as we never go to Wimpy. I hope that Wimpy will do something about this.