BS
Brian S
1 reviews | Active since Sept 2014
13 Apr 2015, 10:56
Cold food
Went to Wimpy at East Rand Mall (smaller shop) on Saturday morning.<br> <br> Ordered breakfast and waited and waited, eventually the food arrived and it was cold. The scrambled eggs had gone hard it had been left standing for so long.<br> <br> People who arrived well after us had their food and we were left waiting.<br> <br> What a waste of money as I couldn't eat the food<br> <br> I have had an issue with the Wimpy at Meyerton before and Wimpy responds that the matter was resolved when nothing was done!
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Wimpy's replyOfficial
13 Apr 2015, 15:05Hello wefbjr guilgfsef,
Thank you very much for taking the time to report your experience with our East Rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our East Rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply13 Apr 2015, 15:05
Official
Hello wefbjr guilgfsef,
Thank you very much for taking the time to report your experience with our East Rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our East Rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,