DJ
Danie J

1 reviews | Active since Jul 2011

10 Feb 2015, 10:29

Coke is cold enough why do you need ice ?

Since when is it custom that the waitress can decide that my cold drink is cold enough and it does not need ice ????<br> <br> This morning Florence decided that its not hot enough outside (30 degrees celcius) and that tha glass of coke she brought did not need ice because in her words \its cold enough"<br> <br> Well done Wimpy... last time you see me at your \""cool enough\"" restaurant"""

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Replies (1)
Wimpy
Wimpy's reply11 Feb 2015, 09:21
Official
Hello DanieJ,

Thank you very much for taking the time to report your experience with our Hoedspruit branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care