HS
Honey S
1 reviews | Active since Oct 2015
02 Oct 2015, 08:52
****roaches on the table
When we were about to eat our meal we discovered ****roaches on the table, when I called the manager she was unconcerned and just told us its the norm in that restaurant and that they are everywhere and there is nothing they can do about it and we should just go on with a meal. Not a single apology or offer to move us to another table. In fact the service was completely bad but I can handle that my concern is the norm of ****roaches and customers being expected to eat in a table with a crawling bug. I did manage to take a picture of the one of the ****roaches.
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Wimpy's replyOfficial
02 Oct 2015, 11:07Hello honeysizani,
Thank you very much for taking the time to report your experience with our Walmer Park, PE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Walmer Park, PE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply02 Oct 2015, 11:07
Official
Hello honeysizani,
Thank you very much for taking the time to report your experience with our Walmer Park, PE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Walmer Park, PE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care