AP
Adalia P

1 reviews | Active since Sept 2017

26 Sept 2017, 17:33

****roach in my burger

Picture taken on the 23/09/2017... Wimpy Phoenix plaza... take a closer look into my burger. To my disgust a baby ****roach was found tucked between the burger. I was appalled to find such a reputable establishment not adhering to health and hygiene measures. Had I not found the baby roach this could have resulted in a case of food poisoning. This post is to alert those of you who are unaware of the lack of responsibility towards hygiene by Wimpy Phoenix plaza

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Replies (1)
Wimpy
Wimpy's reply28 Sept 2017, 13:29
Official

Thank you very much for taking the time to report your experience with our Phoenix Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Wimpy Team.