LR
LAUREN R
1 reviews | Active since Mar 2016
22 Mar 2016, 09:11
****ROACH
THIS MORNING I WENT TO THE WIMPY RESTAURANT TO BUY ME A LOVELY CUP OF HOT CHOCOLATE,HALFWAY THROUGH IT I DISCOVER A ****ROACH IN MY HOT CHOCOLATE HOW DISGUSTED AM I BY THIS NOT ONLY DO THEY HAVE BAD SERVICE BUT THIS TOP IT OFF I WILL NEVER EVER EAT OR ODER ANYTHING AGAIN.. I HAVE ACCEPTED THERE ******** AND BAD ATTITUDES FOR TO LONG I DON'T KNOW WHAT BUSINESS THEY ARE RUNNING TO BE SERVING SUCH ****..<br> <br> AND TO PUT THE ICING ON THE CAKE THE STAFF SEEMED NORMAL ABOUT THE SITUATION WELL DONE WIMPY AIRPORT PE
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Wimpy's replyOfficial
23 Mar 2016, 11:42Hello lauren77,
Thank you very much for taking the time to report your experience with our Port Elizabeth Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Port Elizabeth Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply23 Mar 2016, 11:42
Official
Hello lauren77,
Thank you very much for taking the time to report your experience with our Port Elizabeth Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Port Elizabeth Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,