TL
Terence L
1 reviews | Active since Jul 2015
31 Jul 2015, 15:20
Client service is terrible
We arrice at the Wimpy and we were seated with a friendly smile. We waited about 10 minutes before my mother had to call her to order drinks. The drinks arrived and we once again waited about 20 minutes for her to come back to order the food. She did not come back to ask if we were ok or if we needed anything else.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
04 Aug 2015, 14:29Hello Terry1989@,
Thank you very much for taking the time to report your experience with our Quagga Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Quagga Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 Aug 2015, 14:29
Official
Hello Terry1989@,
Thank you very much for taking the time to report your experience with our Quagga Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Quagga Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,