1 reviews | Active since Jul 2016

29 Oct 2016, 11:31

Clearwater mall wimpy

<p>The service was extremely slow and when the food came the sandwich was soggy and cold. On the waitresses t shirt it says buy one coffee and get one for free so I did but when I got the bill she had charged me for two she says no the special is only during the week but no where on the badge does it say that. I am very disappointed !! </p>

0
Replies (1)
Wimpy
Wimpy's reply02 Nov 2016, 13:36
Official

Thank you very much for taking the time to report your experience with our Clear Water mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy

Customer Care

Best regards,