sN
sugendhren N

1 reviews | Active since Oct 2015

06 Oct 2015, 07:12

chicken in the vegetarian meal

Last Wednesday, I had a work meeting at the wimpy in beacon bay, I ordered the vegetarian breakfast as I am fasting, I still told the waitress, please insure that the kitchen knows I am not eating any meat at all, including eggs, ... after a quite few bites, I realised that something was not right, I then looked at the veggie fingers thinking maybe they had put in the wrong thing, but that was fine, I carried on eating, but again I could faste something wasn't right, I then looked through the mushrooms as that was the last thing I ate , and there were chicken pieces in it, I called the manager , she apologised and asked if she could bring me something else, ...... what do you say? What do you do in that case? ... Does wimpy not care about us customers that are fasting? Why offer \VEGETARIAN

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Replies (1)
Wimpy
Wimpy's reply06 Oct 2015, 17:09
Official
Hello sugennarayanan,

Thank you very much for taking the time to report your experience with our beacon bay retail park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care