1 reviews | Active since Mar 2009
Charged for tap water
Good day
We travelled up north on Friday from Johannesburg and stopped at Kranskop 1 Stop Wimpy. Ordered our lunch (11 of us) and my wife wanted tap water (two other people also said they would have tap water) when the bill arrived we were charged R4.90 x 3 for tap water.
We spoke to the manager and said we were dissatisfied having to pay for tap water, the manager was not interested and I feel this is an absolute *******.
Hi Barry
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Hi Barry
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,