pW
paul W
1 reviews | Active since Jun 2014
09 Oct 2015, 13:45
Cant workout change
Everything real good as usual. but when I went to the till to pay not so nice.<br> the bill was R209 I wright on slip with tip R230 and pay R250 cash but only received R10 change, i tell the lady the change is short but she denied it, i ask how much I gave her , her reply 5 R50 notes total R250, but in front of her colleges she told me again I was wrong the right change is R10. so I give to R10 also back and told her u can ***** this as well. Hope the owner will go and watch the CCTV and look into it. But for me your one bad staff member cost u a loyal client.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
12 Oct 2015, 08:17Hello pswiel,
Thank you very much for taking the time to report your experience with our Randfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Randfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply12 Oct 2015, 08:17
Official
Hello pswiel,
Thank you very much for taking the time to report your experience with our Randfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Randfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,