NT
Nastassja T
1 reviews | Active since Nov 2015
29 Feb 2016, 12:35
can't cut my bread
Ordered a baguette. Asked the waiter if they will please cut it in half for me as I am alone with a 6.month old baby sleeping in my arms. His reply: uhm mm mam. Will have to ask the kitchen nicely because they don't cut bread! WHAT? How awful. Bad service!! Wil never support them again. Ever. Bad service. Waiter and manageress needs training.
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Wimpy's replyOfficial
02 Mar 2016, 12:08Hello NastassjaTheron,
Thank you very much for taking the time to report your experience with our east rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our east rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply02 Mar 2016, 12:08
Official
Hello NastassjaTheron,
Thank you very much for taking the time to report your experience with our east rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our east rand mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,