1 reviews | Active since Jan 2014

03 Feb 2018, 15:45

Calamari Rubbers

I'm extremely disappointed by the food and service received at wimpy Westgate. I'm in the restaurant waiting for my bill as I write this review. I ordered a calamari and chicken meal. Firstly, It took ages for them to bring our order then to my surprise they brought what looked to me like grilled ****roach. The calamari was extremely dry and rubbery. We send it back only for them to bring back a replication of the first meal. We decided to catch the bill and take a doggy back with the hope that our dog will even consider these rubber bands. I highly doubt that I would recommend this "once upon a time great restaurant" to anyone.

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Replies (1)
Wimpy
Wimpy's reply14 Mar 2018, 15:28
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Wimpy Team
Customer Care Line: 086 009 467