Burnt Breakfast

So yesterday I decided to take my family out for breakfast. We normally eat at Spur but I figured let’s try Wimpy for a change we might like it and end up being regulars. We went to Wimpy Eastgate even though my kids were against the idea as they had no play area as compared to Spur. The biggest mistake of my life. We were welcomed quite nicely, we placed our orders and the drinks came and were fine. When the food arrived, the sausages were burnt beyond, the medium well eggs we requested were way over cooked my daughter struggled to even cut it as it was rubbery. The cherry tomatoes were just taken out of its packet and tossed onto our plates and some were rotten. I even took pictures of the food including the rotten tomato. We called our waiter Monalisa who then said she will call a Manager Nicky. Nicky came over to the table and I showed her, and the response I got was what would you like me to do? That answer I do not expect from a Manager and she should know what to do. Unfortunately recooking the food was also going to take long as we already waited forever and time is luxury. But the attitude I received from Nicky leaves nothing to desire. I am completely disgusted and feel we were taken for a ride by being made to pay for that food. My kids were very hungry and had to eat the toast and the rest our plates were full and sent back. The only thing that was good was the cappuccino and milk shakes. The Manager took the sausages out of the bill after I insisted that I was not happy at all. The issue was the overall meal. I will not go back to a Wimpy again or any other wimpy. Had they handled this in a professional manner maybe I would have given them a second chance but right now I’m still disgusted.