LR
Leonard R

1 reviews | Active since Jan 2012

17 Jun 2015, 07:03

Bottomless Chips with every meal, sit down meal?

We are a group of professional businessmen who frequently visit the Wimpy in the area close to our offices. On Monday 15 Jun 2015 we stopped at Wimpy for breakfast as usual. Decided that we will follow up on the bottomless chips on Monday special as advertised on the N1 South near Waterfall Park. We were informed that we are only allowed bottomless chips with meals that are served with chips. The Waterfall park adverti*****t says bottomless chips with \EVERY MEAL". The adverti*****t in the Wimpy outlets indicates bottomless chips with \""EVERY SITDOWN MEAL\"". Eventually we left for Steers and had our breakfast there. I just need to mention"

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Replies (1)
Wimpy
Wimpy's reply17 Jun 2015, 12:12
Official
Hello lenrolfe,

Thank you very much for taking the time to report your experience with our Head Office branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care