1 reviews | Active since Sept 2011
BOTTOMLESS CHIPS READ THE ''FINE PRINT'' ON THE AD
Tried the so called bottomless chips, we ordered 2 streaky breakfasts with the bottomless chips, we ate and asked for the bill, after 5 - 10 min, still no bill, so we got up and went to the desk at the front to get our bill. On receiving the bill we saw that the chips was charged extra R18, upon asking why, we where told that the special did not apply to the streaky breakfast, OUR WAITER DID NOT TELL THIS TO US. AFTER ASKING WHERE THIS IS ADVERTISED, IT WAS SHOWN AS VERY FINE PRINT ON THE SPECIAL ADVERT AT THE TABLE!!!!, WHY SO SMALL!!! IT IS PRINTED SMALLER THAN 1 MM SIZE SO THAT YOU ALMOST CAN NOT SEE IT ON THE PAGE, AND WHAT DO YOU HEAR!!!!!? ''SORRY'' THE MOST USED WORD USED IN SA. THANKS FOR NOTHING WIMPY, IF YOU DECIDE THAT YOU WANT TO EAT AT WIMPY - MAKE SURE THAT YOU TAKE YOUR MAGNIFYING GLASS WITH TO READ THE FINE PRINT BEFORE YOU ORDER.
Thank you very much for taking the time to report your experience with our Doringkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Doringkloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
