SR
Stefan R

1 reviews | Active since Mar 2012

17 Apr 2015, 13:28

Bland looking Chicken baguette

I took out my grandmother for a afternoon lunch after having a look at the menu I decided to take a Honey and mustard chicken baguette. First impression was this pale baguette that looked as if it could of been in the oven for a few more minutes. Opening it there was no tomato just a few salad leafs and a bunch of sloppy looking chicken. Not sure of the procedure of preparing meat but it tasted more like fish than chicken. The baguette was so chewy and rubbery. After the second bite i could not take any more. We stood up left the food just like that paid and left. I have some photos of the baguette and im sure you will agree it looks not nearly so appealing as in the menu

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Replies (1)
Wimpy
Wimpy's reply20 Apr 2015, 08:41
Official
Hello Stefan1reitsma,

Thank you very much for taking the time to report your experience with our Bracken Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care