1 reviews | Active since Oct 2009
BEWARE OF WIMPY CREDIT CARD TRANSACTIONS THEY SKIM YOUR CARD
USED CREDIT CARD THAT REQUIRED A PIN AT WIMPY FRANSKOP. MY CARD WAS SKIMMED AND COPIED AND **********LY REMADE BY STAFF AT FRANSKOP WIMPY. THEY THEN RAN UP R30000 IN TRANSACTIONS AT VARIOUS PLACES. MY BANK HAS HANDED IT OVER TO THE ***** DEPARTMENT. PROBABLY SAFER TO NEVER USE A CREDIT CARD AND ANY WIMPY EVER AGAIN. ESPECIALLY IF THIS IS THE TYPE OF STAFF THEY HAVE THERE. ABSOLUTELY DISGUSTING.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***