nM
nthabiseng M
1 reviews | Active since Mar 2015
04 Mar 2015, 10:52
Being over charged for my bill
My bill was R130.00 But The Teller processed R5130.00 from my cheque account. This thing happened on the 27th of February and today on the 4th of March I only received R150 back into my and received an email to the the balance will take a further 2-3 business days for me to get the balance.<br> <br> this used to be my favourite store but they have lost a customer in me and thank you for making my February hell and I didn't even get an apology form this stupid waitress. word of advice check your receipt before leaving the store.<br>
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Wimpy's replyOfficial
06 Mar 2015, 08:18Hello Malenyora,
Thank you very much for taking the time to report your experience with our Eastrand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Eastrand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Wimpy's reply06 Mar 2015, 08:18
Official
Hello Malenyora,
Thank you very much for taking the time to report your experience with our Eastrand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Eastrand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office