GP
Gregory P
1 reviews | Active since Aug 2015
03 Aug 2015, 10:12
Beacon & jalapeno
We placed order for 6 x beacon and jalapeno burgers with chips. It was dry and had no hint of jalapeno at all. For R50 a burger I expect much better service and quality from wimpy. Tulanie was the one whom served us. Very very disappointed wimpy !!! Tried phoning branch back as nr stays ingaged
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Wimpy's replyOfficial
04 Aug 2015, 14:43Hello Gregory1166,
Thank you very much for taking the time to report your experience with our empire road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our empire road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 Aug 2015, 14:43
Official
Hello Gregory1166,
Thank you very much for taking the time to report your experience with our empire road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our empire road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,