Bas attitude regarding their mistake

I ordered breakfast this morning fromWimpy at Kritzinger Convenience Centre in Alberton .order was placed for 5 people with waiter Alice, which I then collected about 15 minutes afterwards. First of all when I got back to the office I noticed that the jam I asked for was once again not given to us, then secondly once I handed out everyones food and sat down to eat my own, I noticed that the Sunrise Breakfast I ordered had NO CHIPS!!! but I paid for the full breakfast. I then phoned the store and spoke to the manager - John - which was extremely unhelpful and rude!! He just wanted me to accept his apology and I will get my chips the next time - which I will not accept. I placed the order this morning and I wanted my breakfast with chips - not the chips on a future date. I then insisted that they send me the chips and he got rude and said there is no transport and he is not going to walk.he also told me that it is my responsibility to check all the plates?? Then he just placed the phone on the counter and left me listening as he complained about me to everyone around him. This is unacceptable behaviour from a manager! I will never support that branch again!!!!