UQ
Unathi Q
1 reviews | Active since Jan 2010
10 Mar 2015, 07:37
Bar-one Milkshake
So, I bought Bar-one milkshake from Wimpy in Lambton on the 8th of March 2015 as a take away. I get to my car hoping to enjoy my milkshake, honestly i have never seen anything like that, it was weak, basically it was just milk and some chocolate thrown in, no thickness whatsoever. Now I have bought bar-one milkshake from Wimpy gazillion times, and I had never had anything like that. Please can takeaways be treated with the same courtesy as eating in, because I'm sure had I ordered to eat in, my milkshake would have been perfect. This is unacceptable, after paying for your money, you expect value for it.
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Wimpy's replyOfficial
11 Mar 2015, 10:27Hello marina30,
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply11 Mar 2015, 10:27
Official
Hello marina30,
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,