RL
Reitumetse L

1 reviews | Active since Jul 2014

30 Jan 2015, 11:52

Badervice

They made me wait for my breakfast for over 45min for my breakfast order without any explanation, people who came before me got their orders and had their meal and left before i even started mine. i posted a complaint on Facebook and most of my friends shared my concerns hence i decided to complain here

0
Replies (1)
Wimpy
Wimpy's reply03 Feb 2015, 10:07
Official
Hello Vieh,

Thank you very much for taking the time to report your experience with our Pretorius Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Head Office

Best regards,