Bad Working ethics

me and my business partner went to Wimpy the Glen on the 20/02/2016 for breakfast . we were met by Mrs Davids who was busy shouting at her fellow staff members because they could not put tables in an \L\" shape . after receiving my order I noticed that there was hair on my tomatoes . I then called a waiter and he took my plate back to the kitchen - without at least apologising.. I am sure it would have made things better and by the way would that not be good customer service at least? then came Mrs Davids without saying a word she just started looking on our table with a frown on her face! suddenly she looked up to us - no greeting no apology and said \" I am busy investigating on how the hair got there would you like the same order?\" <br> I love going to Wimpy for breakfast and this is the first time I have received such terrible service . but then again Mrs Davids does not seem like she cares about customers that's why she can shout at then in front of people so I expect no less from her colleague's . Can other Wimpy branches please teach them a thing or two about Good Customers Service? "