MR
Melissa R
1 reviews | Active since Dec 2017
27 Dec 2017, 17:24
Bad value end poor hygiene
Stopped there today at 16.30 for a leg strecth ans something to eat. It was quite dissapointing. The walk im and the play area was not clean at all. We ordered 4 burgers and it was not tasty at all. They only put one drop of relish, it was extremely dry and quite disappointing as we looles forward to a good meal. The value for money is terrible paying so much to get horrible food.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
30 Jan 2018, 11:26We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply30 Jan 2018, 11:26
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,