1 reviews | Active since Oct 2013
Bad Treatment
We were at Wimpy on 06/09/2015 at around 12:30. we were having a business meeting, we already ordered our coffee. one of the waitress was passing our table when an Accident happened the drinks fell on our table the coffee that was on our table fell, all our documents were ruined and my husband and the lady we were having a meeting with were wet . What I found to be Disrespectful was the fact that no one cared to ask if our documents were ruined and if my Husband was ok, he didn't burn because of that hot coffee. Then this other waitress with brown dread locks ,came to ask if she can bring another coffee and when my husband say no, she turned and said sorry BUT she was laughing, We found that very disrespectful, all they cared about was to give us another coffee so that we can pay for it. I am very disappointed by that treatment that we got.
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
