1 reviews | Active since Dec 2017
Bad Service/False Advertising/Horrible Attitudes/Wrong Meals
This wimpy branch is the worst ever. From the time we entered the wimpy to the time we received our order. The waitress who assisted us to our table was ******** and not bothered, the order took longer than it was meant to take, the waitress brought the wrong food, we waited 20 minutes for our bill. The menu advertised free wifi, and there was no wifi, when we asked the waitress, she just said she doesn't know. Didn't bother to give reasons why.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***