Bad service Wimpy Alton Richards bay 1 stop

Good day , my name is Clifford Andrew I'm a resident in Richards bay , I visited your Engen one stop Wimpy Branch in Alton Richards bay and was very disappointed with the service. 1. the waitress got the order wrong 2. There where full flies all over the place 3. The food was too cold when served 4. When we discussed the order with the waitress of the coffee milkshake being done incorrect as we did eat at other Wimpy branches before , she tells us that is the coffee type and when when she came to the table again she told us there 2 different types coffee/espresso but never had the courtesy of rectifying it in order to make the customer happy. We had to just accept it whether we like it or not. 5 Bacon was burnt and flies where all over the place This was.also reported to the manager who blatantly ignored the issue as she knew what we where complaining about . I'll appreciate it if this could be rectified as soon as possible as this clearly shows double standards at this branch.

Thank you for your assistance

My number is ***

Kind regards Andrew