1 reviews | Active since Apr 2015

30 Jun 2018, 20:27

Bad service tasteless food

Today 30-06-2018 during lunch time I went to wimpy at bouiders mall in midrand with my partner and friends. To our disappointment the service was terrible and the food was even worse. I was served by Sylvester. The food was tasteless never experienced such disasterous service from any wimpy before.

0
Replies (1)
Wimpy
Wimpy's reply11 Jul 2018, 16:24
Official

Hi Kagiso

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***