SM
Siphiwo M
1 reviews | Active since Jun 2017
30 Mar 2018, 10:25
Bad Service on Easter Friday
Horrible service at Wimpy Circus Triangle in Mthatha. Stopped by there with my family on my way home from JHB. The food we ordered was poorly presented and bangers were half cooked. Coffee was served with a dirty cup. This is serious drop to the service levels I know Wimpy to have. Bad start to Easter Friday.
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Wimpy's replyOfficial
18 Apr 2018, 16:15We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply18 Apr 2018, 16:15
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,