sR
shalini R
1 reviews | Active since Dec 2011
31 Dec 2015, 13:31
Bad Service from Waitress
On Sunday 27 December 2015 at around 1pm my Hubby and I went to Wimpy at the Wonder Park at. I ordered The Lamb Sausage breakfast and told the waitress to keep the bacon on a separate plate as I don't eat bacon, when she brought my meal the bacon was still with my meal and not as I asked, she took it back and came back 10 minutes later with my meal. We asked her if they had made everything from scratch she said yes but from what I could see they just removed the bacon and brought it back. The waitress did not even apologise for what she had done. I left without having anything to eat. Very disappointing <br> <br>
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Wimpy's replyOfficial
05 Jan 2016, 13:31Hello roopchand,
Thank you very much for taking the time to report your experience with our Wonderpark Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Wonderpark Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply05 Jan 2016, 13:31
Official
Hello roopchand,
Thank you very much for taking the time to report your experience with our Wonderpark Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Wonderpark Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,