1 reviews | Active since Oct 2015
Bad service
The service there is bad! 14/09/2019
Saturday I took my girl out for lunch,as she wants a kiddies party so we were there to look as the place & service of course. I order her food only and asked about the quick bites burgers on promotion the waiter just gave me a bad review about them. Oh they just so small. Then i told him am only ordering for my child..itjoo the mood changed. When i tried asking him questions about kids meal juices what flavours he got the answer were lousy he didn't want to give me extra time to listen before i order i just answered quick and not sure. He delivered the food in an unappropriated way not with a tray nor next to the table he just gave it to us through a corner. I decided not to tip him and to take my daughter kids party somewhere.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,The Wimpy TeamCustomer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,The Wimpy TeamCustomer Care Line: ***