dM
drienie M
1 reviews | Active since Sept 2013
28 Nov 2015, 12:38
bad service cold food
We sat 15min waiting for service than we waited a nother 40min for our food when the food came it was the wrong order the waiter went back came back with only my husbands food that was ice cold my food they still had to prepair I went to the manager het said sorry so I cancelled the order and the manager still let me pay for our drinks.<br> <br> This was bad service from the manager and waiter.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
01 Dec 2015, 08:43Hello nissan333,
Thank you very much for taking the time to report your experience with our centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply01 Dec 2015, 08:43
Official
Hello nissan333,
Thank you very much for taking the time to report your experience with our centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care