1 reviews | Active since Jun 2013
Bad service & bad attitude
Went to Wimpy in Fleurdal Shopping Centre in Bloemfontein for breakfast. We were seated. <br> <br> We sat there for almost 20min without someone taking our order. After calling someone they took our order and brought our coffee. 40-45minute passed and still we were not served. After noticing customers being served their food that were seated after us, I went to the front and complained to the lady that seated us (have to mention that SHE was busy eating as we could see the kitchen). She walked away and laughed.<br> <br> I asked that our order must be cancelled and we informed the manager. She apologized and said that we were not the first people to complain about the lady that seated us and she would deal with her.<br> <br> After +-1h15min we left without any service. Very Disappointed!!!!!
Thank you very much for taking the time to report your experience with our Fleurdal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Fleurdal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care