1 reviews | Active since May 2017
Bad service at Wimpy Table bay mall
My fiance and I always have breakfast at Wimpy .We decided to take a drive to the new Wimpy at Table Bay mall . My fiancè's order was correct ,but my toast was burnt and I had order white toast but got brown toast of which is was replaced on request ,but one of my eggs was soft and I requested hard eggs !!!! half of my pork banger and boerewors was burnt.I must say this was the worst experience I ever had and will never be going back to Wimpy .This literally left a bitter taste in my mouth .You should quality check before letting food leave your kitchen .!!!!!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***