Bad Service at Wimpy Retail Crossing

<p>On Sunday 16 July myself and my wife took my daughter and son in law and their 3 year old son to Wimpy Retail Crossing in Johannesburg for breakfst.</p> <p>We ordered 4 coffee's and a lime milkshake, 1 x streaky Bacon breakfast, 2 x Sizzling Sausage, 1x Croisant and a fish finger combo.</p> <p>When the waiter brought the coffee and milkshake (which was incorrect - was a Strawberry) she also had on the same tray 3 Mega coffee's. In the process of placing our order she knocked over on of the mega coffee's which spilt all over myself and my grandson.</p> <p>As it was cold and I am not from the area we had to go and buy dry clothes, a pir of pants for myself and a tracksuit pants and top for my grandson.</p> <p>When the owner came and spoke to us she arrived with a very arragant attitude a.nd tried to make out as if it was my grandsons fault. She said she say it on the camera, when we asked to see the footage we were told by her that nobody is allowed in her office. She said she would send us a copy of the camera footage, and left as she said that she had to go and attend to the generator, she left without even collecting an e-mail address. She was also not prepared to listen to anybody's side of the story. </p> <p>What was intended to be a pleasant breakfast turned out to be a mess. When we received our order it was cold due to the fact that they spent time cleaning up the area after the coffee spill.</p> <p> to make things worse we ordered brown bread toast and received white bread, we did not complain because we were already told we were disturbing the other customers. On top of everything one of the meals were received with egg shells in the egg, this meal was taken off the bill.</p> <p>What should have been a breakfast costing around R300.00 eventually cost me R550.00.</p> <p>The owner made it sound as if we went there with the hope of getting new clothes.</p> <p>I sincerely hope the additional R250.00 that I had to spend makes her happy and in the process makes her a millionaire.</p> <p>It is the last time that she will see me and I will mmake it a point of telling everyone I know of the experience.</p>