BM
Boitumelo M
1 reviews | Active since Feb 2016
20 Feb 2016, 08:46
Bad service and sloslow
You have to drag the waiters and waitresses to come take your order from the door. People that came in after us were attended to the moment they were allocated their seats. This is unacceptable! Our waiter Joel gave some excuse that he had to attend to another section. Isn't 1st come 1st serve?
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Wimpy's replyOfficial
23 Feb 2016, 13:44Hello Boitu_M,
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply23 Feb 2016, 13:44
Official
Hello Boitu_M,
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Hatfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care