1 reviews | Active since Jul 2018
Bad service and rude waitress
|I would like to complain about the appalling service I got from Wimpy Flora Centre.
Firstly the lady I ordered from was very rude and has an attitude problem.
Secondly i ordered my food at 07h55 today and the time is now 09h13 but my food hasn't been delivered.
I buy food from this branch 3-4 times a WEEK, that makes me a loyal customer.
So why is that I get such disgusting service?
Please deal with your staff accordingly!
Hi Ofentse
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Hi Ofentse
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***