1 reviews | Active since Nov 2014
Bad Service and cigarette smoke in seating area - Norwood Mall
<p>Firstly the whole shop stinks of cigarette smoke. Either the smoking area is not sealed properly or the smoke is being sucked into the aircon system.</p> <p>Poor service. You only see the waiter twice. Once to take the order and again to bring the food. All waiters congregate at the entrance and and never keep an eye on their patrons.</p> <p>Now migrating to Mug and Bean</p>
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.