TR
Tshepo R

1 reviews | Active since Aug 2015

07 Aug 2015, 00:33

Bad Service and Bad Attitude

This girl by the name of Joyce, she had the most stinking attitude. I was there month end and ordered six cheese burgers. First I started by greeting her politely and asked if they were open as there was load shedding in the whole of Phuthaditjhaba, she then proceeded to laugh with one of her collegues as if I had asked the most ridiculous question. I then proceeded to order, which was a mission in itself, because this girl is utterly clueless about what items are on their menu. I settled for normal cheese burgers only to find out when I opened the package at home, they gave me some kiddies burgers.

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Replies (1)
Wimpy
Wimpy's reply07 Aug 2015, 14:42
Official
Hello tshepo****ed,

Thank you very much for taking the time to report your experience with our Phuthaditjhaba branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care