SM
Sihle M

1 reviews | Active since Feb 2014

08 Mar 2015, 09:12

Bad service and attitude needs to be reported

On the 07/03/2015 at about 04:00 while travelling I decided to get food at Wimpy in Piet Retief. When I got there the cashier was not friendly and did not show interest in taking my order also being rude. When the cook was told what I wanted she also did not show interest and was complaining. The service was bad and their attitude was horrible I would not go to Wimpy any time soon as they don't have customer care.

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Replies (1)
Wimpy
Wimpy's reply10 Mar 2015, 09:33
Official
Hello mthethwas,

Thank you very much for taking the time to report your experience with our Piet Retief branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Head Office