MD
Michele D
1 reviews | Active since Sept 2015
10 Sept 2015, 10:41
BAD SERVICE AND ATTITUDE
Wow!What amazes me is that in this day and age u still have preferential treatment at restaurants.Saturday,05 Sep,my family and I went in to Wimpy-West Coast for lunch.After waiting a while to be seated,we were greeted by the waitress who showed us to a table.We later moved to a bigger table next to the kitchen.The table was still filthy from the previous customers.I asked the waitress to clean it,she acknowledged and left.People refrain from racial comments,behaviour,attitudes.However,this is the feeling I received from this Wimpy.That \white"people were served quicker than us"
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Wimpy's replyOfficial
11 Sept 2015, 09:00Hello MicheleD74,
Thank you very much for taking the time to report your experience with our cnr West Coast and Lange... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our cnr West Coast and Lange... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply11 Sept 2015, 09:00
Official
Hello MicheleD74,
Thank you very much for taking the time to report your experience with our cnr West Coast and Lange... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our cnr West Coast and Lange... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care