sS
sheena S
1 reviews | Active since Apr 2015
25 Apr 2015, 17:28
Bad Service
I went to Wimpy in Westgate Mall to take my kids for breakfast.I was busy having my cofee and a chair was collected from the table I was sitting at.I had no problem with that then had breakfast and wasn't finished yet and I was asked by an elderly guy if I was finish because by then he had brought people already to sit at the table where I was sitting.One of the waiters said to him that he was rude because he was chasing customers away.I will never go to Wimpy in Wesgate mall ever again and yes a business need to make money but you need to treat people with respect.
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Wimpy's replyOfficial
30 Apr 2015, 11:52Hello sheenaheuvel,
Thank you very much for taking the time to report your experience with our westgate mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our westgate mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply30 Apr 2015, 11:52
Official
Hello sheenaheuvel,
Thank you very much for taking the time to report your experience with our westgate mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our westgate mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,