1 reviews | Active since Nov 2011
Bad service
After being seated more than 10minutes went by before anyone came to take our order. The staff just stands around chatting and ignores the customers who are seated. Only 2 waitresses were serving customers and the rest just stands at the front. I decided to leave before my kids asks why we were being ignored again! Yes this happened to us more than once same place, and I complained, a manager called me & promised it will never happen again, thing is your staff is lazy and it shows. I left and took my children to Spur pinelands for breakfast, we were seated,had our cooldrinks and placed our food order with in 10minutes of arrival and they were full... unlike Wimpy who had a handful of customers. We will never go to Wimpy pinelands again & I vow to make it known to everyone I know.
Thank you very much for taking the time to report your experience with our Howard Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Howard Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
