ZB
Zinhle B

1 reviews | Active since Oct 2013

04 Apr 2016, 13:25

Bad service

Arrived at Wimpy with my kids 5 year old and 1 year old in a stroller planning to have nice lunch. We stood at the door for close to 10 mins with no one assisting us. The waitress were there talking to the lady at the cashier. <br> I ended up leaving coz no one wanted to provide us with service.

0
Replies (1)
Wimpy
Wimpy's reply05 Apr 2016, 09:51
Official
Hello hp@L10,

Thank you very much for taking the time to report your experience with our Jabulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care